General Terms and Conditions
Terms and conditions of the iprobio.com website, operated by Perbiotix, s.r.o.
The Customer Care and Business Partner Centre for Slovakia is implemented by Perbiotix, s.r.o., Palárikova 2657, 022 01 Čadca, Slovakia ID No.: 53 074 980.
Customer
1. The customer voluntarily provides his/her personal data to the dealer and agrees to their subsequent processing by the dealer. The customer provides only such data as are necessary for the implementation of the business transaction. By placing an order, the customer confirms that he/she has read the terms and conditions thoroughly and without difficulty, understands them and agrees to them. By confirming the terms and conditions, the customer agrees to the creation and archiving of anonymous data records of the information obtained from the testing and analysis of the customer's gut microbiome and from the survey questionnaires, excluding sensitive personal information (names, dates of birth, place of residence) that would make the data personally identifiable. This anonymised data will be used for statistical data analysis, further research and publication of the results of research on the microbiome and the impact of probiotic supplementation on the microbiome at conferences, lectures, interviews, websites, web presentations, TV programmes, professional and mainstream journals and other publications. With confirmation of the Terms and Conditions, the customer also agrees to participate in research and accepts the Informed Consent Agreement regarding the isolation, archiving and analysis of bacterial DNA from the gut microbiome. We will be able to use the customer's anonymized data to conduct research studies aimed at scientific discovery.
Subject matter and nature of the terms and conditions
2.1. These terms and conditions (hereinafter referred to as "Terms and Conditions") are issued in accordance with the law of the Slovak Republic. If the consumer is a party to the contract, legal relations not governed by these terms and conditions shall be governed by Act No. 40/1964 Coll., the Civil Code, as amended, Act No. 250/2007 Coll. Z. No. 108/2000 Coll. Z. On consumer protection in home sales and mail order sales, as amended. If the contracting party is an entrepreneur, the legal relations not regulated by these terms and conditions are governed by Act No. 513/1991 Coll., the Commercial Code, as amended. The Terms and Conditions form an integral part of all purchase contracts (contracts for the supply of goods) concluded between the Seller and another natural or legal person (hereinafter referred to as the "Buyer") through the online shop (hereinafter referred to as the "Purchase Contract"). 2.2 The Terms and Conditions further define and regulate the mutual rights and obligations of the parties arising in connection with or on the basis of the Purchase Contract concluded through the online shop, and in connection with the Buyer's use of the Website. The Terms and Conditions do not apply to cases where the Buyer acts in concluding the Purchase Contract within the scope of his/her business activity or within the scope of his/her independent exercise of profession. 2.3 The Purchase Contract and the Terms and Conditions are drawn up in the Slovak language, translations into other languages are for informational purposes only. 2.4 The Buyer gives his/her express consent to the sending of information related to the Seller's goods, services or business, and to the sending of any commercial notices of the Seller, in particular within the meaning of Act No. 480/2004 Coll, On Certain Information Society Services, as amended, by means of its postal address, electronic mail address, telephone number, by means of automated dialling devices, or by other similar means, including telemarketing. The Buyer may withdraw this consent in writing at any time.
User account
3.(1) Upon registration of the Buyer on the Website, the Buyer may access his user interface on the Website from which he may order goods (hereinafter referred to as the "User Account"). The Buyer is also allowed to place orders for goods without registering as a Buyer on the Website. 3.2. When registering on the Website and/or ordering goods pursuant to Article 3.1, the Buyer is obliged to provide correct, complete and truthful information. The Buyer is obliged to update the information provided in the User Account upon any change. The Buyer's data provided in the user account and/or when ordering goods pursuant to Article 3.1 shall be deemed correct by the Seller. 3.3 Access to the user account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information required to access the user account and also acknowledges that the Seller shall not be liable for any breach of this obligation by the Buyer, in particular for any possible damage or harm that may arise to the Buyer as a result thereof. 3.the Buyer shall not allow third parties to use its individualised user account. 3.5 The Buyer acknowledges and expressly agrees that the Seller is entitled to terminate the Buyer's user account at any time, in particular if the Buyer does not use its user account for a period of one (1) year or if the Buyer breaches its obligations under the Purchase Contract (including the Terms and Conditions). 3.6. The Buyer acknowledges that the User Account may be unavailable, the Seller accepts no responsibility for any outages.
Conclusion of the Purchase Contract
4.1. the web interface of the shop contains an overview of the goods proposed for sale by the Seller, including the price of the individual goods and the value added tax and all other related taxes and charges. 4.2 The display of the goods in the overview is not an offer by the Seller, but only an invitation to make an offer and the Seller is not obliged to conclude a contract of sale in respect of those goods. 4.3 The Seller shall not be obliged to conclude a contract of sale in respect of those goods. This is without prejudice to the Seller's ability to conclude a contract of sale with the Buyer on individually agreed terms. The Buyer acknowledges that the Seller is not obliged to conclude a contract, in particular with persons who have previously substantially breached their obligations towards the Seller, in particular by repeatedly failing to take delivery of the goods and/or failing to pay. 4.3. The goods, including their price, are only available for as long as they are displayed on the web interface of the shop. In the event that the ordered goods are no longer available or are no longer being delivered or produced, the Seller shall contact the Buyer immediately in order to agree on further action; the Seller shall also be entitled to proceed with the rejection and cancellation of the order. 4.4 Before sending the order to the Seller, the Buyer shall be given the opportunity to check and confirm the data entered by the Buyer in the order, including with regard to the Buyer's ability to detect and correct any errors arising from the data entered in the order. The Buyer may cancel the order from the moment of sending the order until the start of order completion, by email. This is without prejudice to the right to withdraw from the purchase contract pursuant to Article 6. 4.6. 4.6. The Seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), to ask the Buyer to prove the identity of the customer. If the Buyer refuses to produce documents to prove his identity, the order shall be cancelled. 4.7. the Buyer acknowledges and expressly agrees that the display of the Goods on the web interface of the Shop is for illustrative purposes only, and the Seller may deliver the Goods in another suitable design. 4.8. the Purchase Contract between the Seller and the Buyer is concluded at the moment of receipt of the Buyer's acceptance of the order (acceptance) by the Seller. The Seller shall send a confirmation to the Buyer at the Buyer's e-mail address. 4.9 The Purchase Contract, including the Terms and Conditions, shall be archived by the Seller in electronic form and shall not be accessible. 4.10. The Buyer agrees to the use of remote means of communication for the conclusion of the Purchase Contract. The costs incurred by the Buyer in using remote means of communication in connection with the conclusion of the Purchase Contract (costs of internet connection, costs of telephone calls) shall be borne by the Buyer.
Price of the goods and payment terms
5.1. the price of the goods and any costs associated with the delivery of the goods under the Purchase Contract may be paid by the Buyer to the Seller in the following ways: 5.1.1. in cash at the Seller's premises; 5.1.2. in cash on delivery at the place specified by the Buyer in the order; 5.1.3. by wire transfer to the Seller's account; 5.1.4. by wire transfer via third party payment or other systems listed on the Website; or 5.1.5. by wire transfer by credit card. 5.2. Together with the purchase price, the Buyer is obliged to pay to the Seller the costs associated with the delivery of the goods in the agreed amount, unless otherwise expressly agreed. 5.3. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is due before dispatch of the goods. 5.4. In the case of non-cash payment by bank transfer, the buyer is obliged to pay the purchase price of the goods together with the variable symbol of the payment. In the case of a non-cash payment, the Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's account. 5.5. Any discounts on the price of the goods granted by the Seller to the Buyer cannot be combined with each other. 5.7. If required by generally binding legal regulations, the Seller shall issue a tax document - invoice to the Buyer in respect of payments made under the Purchase Agreement. The Seller is subject to value added tax. The Seller shall issue the tax document - invoice to the Buyer after payment of the price of the goods and send it in electronic form to the Buyer's e-mail address. 5.8. According to the Act on sales registration, the Seller is obliged to issue a receipt to the Buyer. At the same time, he is obliged to register the sales received with the tax administrator online; in case of technical failure, then within 48 hours at the latest.
Withdrawal from the sales contract
6.1. § 7 et seq. Act no. 102/2014 Z. On consumer protection in the sale of goods or provision of services under a distance contract or a contract concluded outside the seller's premises, the consumer may not withdraw from the contract, the subject of which is the sale of goods made according to the consumer's special requirements, custom-made goods or goods designed specifically for a single consumer. Since the entire process of analysis and production is carried out according to the specific circumstances of each customer and is therefore tailor-made, the consumer has the right to withdraw from the contract at the latest by the moment of receipt of the subscription kit. The purchaser is required to send the sampling kit to the laboratory no later than 6 months from the date of purchase. After this period has expired, the right to sample processing and the preparation of the personalized iProbio 2.0® product / iPlan service shall lapse, without entitlement to a refund of the purchase price. The moment it is sent to the laboratory, the consumer loses the right of withdrawal. In this case, he must send the sampling kit to the seller at his registered address without delay and at the latest within 3 days. In case of breach of this obligation, the buyer is obliged to pay a contractual penalty of 50€ within 7 calendar days, based on the issued invoice. In this case, the Seller is also entitled to send the invoice by email or other electronic means. The consumer agrees in advance to this procedure as well as to the amount of the contractual penalty. 6.2 When exercising the right of withdrawal from the purchase contract, the buyer must inform the seller of his withdrawal in the form of a unilateral legal negotiation. The recommended procedure for withdrawal from the purchase contract is: 6.2.1. sending a duly signed and completed application to the postal address of Perbiotix, Ltd, Palárikova 2657, 022 01 Čadca - Slovakia 6.2.2. sending an e-mail from the buyer's e-mail address to the following address: [email protected] 6.3. the deadline for withdrawal from the purchase contract is observed if the withdrawal is sent before the expiry of the relevant deadline. 6.4. If the Buyer withdraws from the Purchase Contract, the Seller shall return to the Buyer without undue delay, at the latest within fourteen (14) days from the date on which the notice of withdrawal is received by the Seller, all monies received from the Buyer, including delivery costs (except for additional costs incurred as a result of the Buyer's chosen method of delivery, which is different from the cheapest method of standard delivery offered by the Seller). The Seller shall transfer the refund of the funds received in the same way as the Buyer used for the original transaction; the Seller shall only transfer the refund in a different way if the Buyer has agreed to it and if no additional costs are incurred by the Seller. 6.5 The Seller shall only refund the payment upon receipt of the returned goods or if the Buyer proves that it has sent the goods back, whichever is earlier. 6.6. The Buyer undertakes to return the goods to the Seller without undue delay, no later than within fourteen (14) days from the date of withdrawal from the contract, or to hand them over to the Seller at Perbiotix, s.r.o., Palárikova 2657, 022 01 Čadca. The time limit shall be deemed to have been observed if the Buyer sends the goods back before the expiry of fourteen (14) days. The provision of Article 6.5 is not affected. 6.7. The Buyer shall bear the costs associated with the return of the goods. 6.8 Important notice! In order for the Supplier to refund the purchase price, the following conditions must be met:
The goods must be returned intact, complete and in their original condition, including the original packaging. Neither the goods nor the packaging must be damaged in any way.
The buyer shall only be liable to the seller for any diminution in the value of the goods resulting from handling the goods in a manner other than that necessary to establish the nature and characteristics of the goods, including their functionality. If the returned goods are damaged, worn out or partially consumed in contravention of the preceding sentence, the Seller shall be entitled to compensation from the Buyer for the damage caused to the Buyer. The Seller shall be entitled to unilaterally set off the claim for payment of the damage against the Buyer's claim for reimbursement of the purchase price. 6.9 The Buyer acknowledges that it is not possible to withdraw from the contract of sale for the reasons set out in Section 7(6) of the Consumer Protection Act. Thus, inter alia, the contract for the delivery of (i) goods modified according to the wishes of the Buyer or for the Buyer's person, (ii) perishable goods as well as goods that have been irretrievably mixed with other goods after delivery, and (iii) goods in closed packaging that have been removed from the packaging by the Buyer and cannot be returned for hygienic reasons cannot be withdrawn from the contract. This applies in particular to food supplements. 6.10. If gifts are provided by the Seller together with the goods or if the Seller sells the goods for a nominal price, the gift/purchase contract between the Seller and the Buyer shall be concluded with the condition that if the Buyer's right of withdrawal under Article 6.1 is exercised, such contract shall cease to have effect and the Buyer shall be obliged to return together with the goods, in an intact condition, all gifts provided to the Buyer in connection with the contract.
Transport and delivery of the goods, transport costs
7.1. A full overview of the possible methods of delivery of the goods, the cost of shipping and packaging and the expected dates of dispatch and delivery shall be selected by the customer when purchasing the product (DPD, Packeta.) The choice of the method of transport shall be made by the buyer prior to the dispatch of the order. 7.2. In the event that the method of transport is agreed on the basis of the buyer's request, the buyer shall bear any additional costs associated with this method of transport. 7.3. If the Seller is obliged under the Purchase Contract to deliver the Goods to the place specified by the Buyer in the Purchase Order, the Buyer is obliged to take delivery of the Goods or to arrange for the Buyer to take delivery of the Goods upon delivery. If the Buyer fails to take delivery of the Goods on delivery, the Seller shall be entitled to claim compensation from the Buyer for the costs of additional transportation, subsequent storage, or the Seller shall be entitled to withdraw from the Purchase Contract. The Seller is entitled to unilaterally offset the refund of costs against the Buyer's claim for a refund of the purchase price in the event of withdrawal from the purchase contract. 7.4. 7.5 Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and in the event of any defects immediately notify the carrier. In the event of any damage to the packaging indicating unauthorised intrusion, the Buyer shall not be obliged to accept the consignment from the carrier. By signing the delivery note, the buyer confirms that the packaging of the consignment containing the goods has been intact and that any claims regarding packaging damage will be disregarded.
Quality on acceptance, liability for defects
8.the rights and obligations of the parties with regard to the liability of the Seller for defects, including the Seller's warranty liability, shall be governed by the applicable generally binding regulations. 8.2 The Seller shall be liable to the Buyer that the Goods are free from defects upon receipt. In particular, the Seller shall be liable to the Buyer that at the time the Buyer took delivery of the goods, the goods had the characteristics agreed between the parties, andin the absence of such an agreement, such characteristics as the seller or the manufacturer described or the buyer expected having regard to the nature of the goods and on the basis of the advertising carried out by them, the goods are fit for the purpose for which the seller states they are to be used or for which goods of the same kind are commonly used, the goods correspond in quality or workmanship to the agreed sample or specimen if the quality or workmanship was determined by the agreed sample or specimen, the goods are in the appropriate quantity, measure or weight, and the goods comply with the requirements of the law.
8.3. If a defect becomes apparent within six (6) months of acceptance, the goods shall be deemed to have been defective upon acceptance, in particular if this is not contrary to the nature of the item or unless the contrary is proven. 8.if the goods do not have the characteristics set out in Article 8.2, the Buyer shall have the right to require the Seller to restore the goods to a condition corresponding to the contract of sale without undue delay, either by repairing the goods free of charge or by supplying new goods free of defects, if this is not unreasonable in view of the nature of the defect, as the Buyer may request. The Buyer shall also have the right to have new goods delivered in the event of a repairable defect if the goods cannot be properly used because of the recurrence of the defect after repair or because of a greater number of defects; in such a case, the Buyer shall also have the right to withdraw from the contract of sale. If the above procedure is not possible or is not applied by the buyer, the buyer may demand a reasonable discount on the price of the goods; the buyer also has the right to a reasonable discount if the seller cannot deliver new goods free of defects or repair the goods, as well as if the seller fails to remedy the defect within a reasonable time or if it would cause the buyer considerable difficulties to ensure remedy. On delivery of the new goods, the Buyer shall return to the Seller, at the Seller's expense, the goods originally delivered. 8.(5) The Buyer shall be entitled to exercise the right to claim for any defect which occurs in the Goods within twenty-four (24) months of receipt of the Goods. If the period of time for which the goods may be used is indicated on the goods sold, on their packaging, on the instructions accompanying the goods or in the advertising in accordance with other legislation, the provisions of the warranty of workmanship shall apply. The warranty period shall run from the handover of the goods to the buyer; if the goods have been dispatched pursuant to the contract of sale, it shall run from the arrival of the goods at the place specified in the order. 8.6. Rights from defective performance are also not available in these circumstances:
8.6.1. if the product, its packaging or the instructions have a period of use marked on them in accordance with special legislation, the warranty period expires on the expiry of this period
8.6.2. the warranty period has expired for the claimed goods before the date of the claim
8.6.3. the defect has been caused by failure to comply with the instructions set out by the manufacturer
8.6.4. the defect has been caused by improper handling or neglect of the goods
8.6.5. the defect has been caused by unauthorised interference with the goods
or 8.6.7 the goods have been damaged by the elements.
8.7.The Buyer's rights arising from the Seller's liability for defects, including the Seller's warranty liability, shall be asserted by the Buyer without undue delay after the defects have been detected at the Seller's address: Perbiotix, s.r.o., Palárikova 2657, 022 01 Čadca - Slovakia, or by e-mail at: [email protected]. When sending the claimed goods, the buyer shall fill in a description of the claimed defect. In the case of a legitimate complaint of goods, the Seller is obliged to compensate the Buyer for the costs of transporting the claimed goods to the Seller. 8.8. The Seller shall send the Buyer a written confirmation of the claim immediately after it has been made to the Buyer's e-mail address, indicating the time and subject of the claim and the required method of handling the claim. The Seller shall inform the Buyer of the settlement of the claim by e-mail to the Buyer's e-mail address and, where applicable, by telephone. The time limit for the settlement of the complaint by the consumer is thirty days. 8.9. In the event that an incomplete order is delivered to the Buyer, the Buyer is obliged to inform the Seller within 3 days, a later claim will not be recognized. Incomplete shipments may be claimed by e-mail to: [email protected]
Other rights and obligations of the contracting parties
9.the Buyer acquires ownership of the Goods upon payment of the full purchase price of the Goods. 9.2 The Buyer agrees that the Seller is entitled to fulfil the obligations under the Purchase Agreement (including the delivery of the Goods) through third parties, in particular through the persons referred to in Articles 5.1.1 and 10.5. 9.3 The Buyer is not entitled to use mechanisms, software or other procedures when using the web interface of the Shop that could have a negative impact on the operation of the web interface of the Shop. The Shop Web Interface may only be used to the extent that is not detrimental to the rights of the Seller's other customers and that is consistent with its intended use. 9.the Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of the CC. 9.5 The Buyer acknowledges that the Seller shall not be liable for any errors resulting from third party interference with the Website or from the use of the Website in a manner contrary to its intended use. The Seller warns that the information on the Website is partly taken from third parties and may contain factual and technical inaccuracies or typographical errors and may be updated without prior notice. The Seller cannot therefore unconditionally guarantee the accuracy of the content of the website. The Seller shall not be liable to any other party for damages caused by the use of information from the online shop or the website. 9.6. The Buyer agrees to the storage of cookies on his computer. Cookies are small files used by providers and advertisers displayed on the website to recognise the user's computer when interacting with the website and to subsequently use certain functions of the website. In the event that a purchase can be made on the website and the seller's obligations under the purchase contract can be fulfilled without the storage of cookies on the buyer's computer, the buyer may withdraw the consent under the previous sentence at any time.
Privacy Policy
10.1. The Seller ensures full protection of the Buyer's data. The Buyer's personal data is confidential and is processed only for the purpose of processing the order and for sending information and commercial communications in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR") and Act No. 18/2018 Coll. on the protection of personal data and on amending and supplementing certain acts. 10.2. The Buyer agrees to the collection, storage and processing of the following personal data: name and surname, residential address, delivery address, identification number, tax identification number, e-mail address, telephone number, and information on purchases made by the Buyer (hereinafter collectively referred to as " personal data "). 10.3. the Buyer agrees to the processing of personal data by the Seller to the extent necessary for the purposes of the implementation of the rights and obligations under the Purchase Agreement (e.g. 10.4. The Buyer acknowledges that he is obliged to provide his personal data (at registration, in his user account, when placing an order from the web interface of the shop) correctly, completely and truthfully and that he is obliged to inform the Seller without undue delay of any change in his personal data. 10.5. Personal data will be processed for an indefinite period of time. The personal data will be processed in electronic form in an automated manner or in hard copy form in a non-automated manner. 10.6 The Buyer confirms that the personal data provided is accurate and that it has been advised that this is a voluntary provision of personal data.
Delivery
11.(1) Unless otherwise agreed, all correspondence relating to the Purchase Contract must be delivered to the other party in writing by electronic mail, in person or by registered post via a postal service provider (at the sender's choice).
Common, transitional and final provisions
12.applicable law and jurisdiction: Rights and obligations arising out of or in connection with the Purchase Contract, including non-contractual liability, shall be governed by Slovak law to the exclusion of rules of private international law. 12.dispute resolution: the Slovak Trade Inspection Authority, with its registered office at the Slovak Trade Inspection Authority, PO BOX 29, Prievozská 32, 827 99 Bratislava, the locally competent Inspectorate of the Slovak Trade Inspection Authority for the Žilina Region, Predmestská 1359/71, 010 Žilina, Department of Supervision and Legal Department, tel. tel. no. 041/763 21 30, 041/724 58 68, fax no. 041/763 21 39. The online dispute resolution platform located at ec.europa.eu/consumers/odr can be used to resolve disputes between the Seller and the Buyer under the Purchase Contract. European Consumer Centre in the Slovak Republic, Ministry of Economy of the Slovak Republic, Mlynské nivy 44/A 827 15, Bratislava 212 Slovak Republic Tel.: +421 905 528 477 E-mail: [email protected]
is the contact point pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and supplementing Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes). 12.4 Change of Circumstance: both parties assume the risk of change of circumstance, and the provisions of Sections 1765(1) and 1766 CC do not apply. 12.5. Disproportionate reductions: the Buyer declares that he is aware of the actual value of the performance provided and unconditionally agrees to the agreed price of the performance. 12.6 Validity, changes: these terms and conditions are binding for all parties to the transactions carried out, both for the Buyer and, for the Seller as the operator of the e-shop. The Seller reserves the right to change the terms and conditions, and undertakes to inform about all changes in the terms and conditions in a timely and clear manner on the e-shop website.
GDPR
The content of this declaration is a statement of the fundamental principles of the protection of personal data and other processed data. We strive to process personal data in accordance with the General Data Protection Regulation - General Data Protection Regulation, or the so-called GDPR (Regulation of the European Parliament and of the Council of the European Union No.2016 / 679), and further with Act No.101 / 200 Coll. Perbiotix, s.r.o., Palárikova 2657, 022 01 Čadca - Slovakia. We are a limited liability company engaged in the sale of dietary supplements via e-shop and sales through our business partners. In order to protect personal data, we inform our customers about the protection of personal data and the processing of personal data in the context of our business activities. In the cases and under the conditions set out in Articles 15 to 22 of the GDPR, the buyer may request free access to his/her personal data, a copy, rectification or erasure, or restriction of processing, and may object to processing, profiling, as well as exercise the right to data portability. The purchaser also has the right to lodge a complaint with a supervisory authority. The Buyer has the right to object to the processing of personal data concerning him/her on the basis of processing necessary for the purposes of the legitimate interests of the Seller or of a third party, including profiling, and further to the processing of personal data for direct marketing purposes, under the conditions of Article 21 GDPR. Personal data will also be processed for the Seller by subcontractors providing services to the Buyers, based on personal data processing agreements concluded in accordance with the GDPR. A complete list of subcontractors and personal data processors is published on the website www.iprobio.com- it will be provided by the Seller at the conclusion of the Contract upon the Buyer's request. The Seller processes the Buyers' personal data both manually and automatically. The protection of the Buyers' personal data is technically and organizationally ensured in accordance with the GDPR. The Seller has a notification obligation towards the Buyer and the supervisory authority in the event of a breach of the security of the subject's personal data. The Buyer agrees that the Seller is entitled to process personal, operational data to the following extent and in the following manner:
- (a) For the purpose of offering trade or services, the Seller is entitled to associate other personal data with the name, surname or business name / name and address of the residence / registered office / place of business of the Buyer, if such data have been obtained from a publicly available source or in connection with the Seller's activities.
- d) The Seller shall be entitled to process data on purchases relating to the Buyer to the extent and for the duration necessary for the provision of value-added services, e.g. loyalty and customer program. The Seller shall allow the Buyer to opt-out of data processing free of charge in any electronic message.
- c) The Seller shall be entitled to use automated systems without human involvement for direct marketing purposes, in particular by means of electronic mail.
The Buyer acknowledges that failure to grant or withdrawal of consent to the processing of personal data may result in the inability to provide the Buyer with the full range of products and services on offer, i.e. for example, the Seller may not be able to offer the Buyer loyalty programmes and similar benefits. The Buyer acknowledges that his/her data may be processed by third parties in accordance with the GDPR. The Provider shall only transfer the Buyers' data to processors after the conclusion of the contract for the aforementioned purposes to the extent strictly necessary and after demonstrating their technical capability to secure such data against loss, unauthorised access or other unauthorised disposal. After the termination of the contract and settlement of all mutual rights and obligations, the Seller is entitled to further store personal data in the scope of name, surname, address, business name / company name, residence / registered office / place of business and other data to which the Buyer has given consent, for the purpose of processing necessary for the purposes of the legitimate interests of the Seller or a third party. The Buyer is entitled to withdraw or modify the consent to the processing of those personal data which are processed on the basis of the Buyer's consent at any time. The processing of such data for individual purposes shall be terminated or modified by the Seller within a reasonable period of time corresponding to its technical and administrative capabilities. For the purpose of improving the services and recording the expression of the Buyer's wishes, the Seller may record the Buyer's communication on the Seller's customer service line through its employees and other authorized representatives. The Buyer shall have the right at any time to receive information about the scope and purpose of the processing of its data. The Buyer also has the right to ask the Seller for an explanation or for rectification, in particular if the Buyer considers that the processing of personal data is in breach of the protection of private or personal life or of the law. He also has the right to contact the Data Protection Authority in such cases. In the event of any change in personal data, the Buyer shall notify the Seller of such change.