Shipping policy
Shipping and delivery
Free delivery on orders over 100 € (within the Slovak Republic).
Select your delivery country and method at checkout. The shipping charge and any estimated delivery date are shown before you submit the order.
Shipping conditions (extract from the Terms and Conditions)
7.1. The available delivery methods, shipping charges and any estimated dispatch or delivery dates are shown before the buyer submits the order. The buyer chooses the delivery method at checkout. Delivery is available within Slovakia and to the following European Union destinations: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovenia, Spain and Sweden. International orders to these destinations are delivered by DPD courier. The shipping charge for the order is shown at checkout before payment. 7.2. If a delivery method is agreed at the buyer’s request, the buyer bears any additional costs associated with that method. 7.3. If the seller is required under the purchase contract to deliver the goods to the place specified by the buyer in the order, the buyer must accept the goods or arrange for their acceptance upon delivery. If the buyer does not accept the goods, the seller may seek reimbursement of additional transport and subsequent storage costs or withdraw from the purchase contract. In the event of withdrawal, the seller may unilaterally set off these costs against the buyer’s claim for a refund of the purchase price. 7.4. If, for reasons attributable to the buyer, the goods must be delivered repeatedly or by a method other than that specified in the order, the buyer must pay the costs of repeated delivery or the costs associated with the alternative delivery method. 7.5. Upon receiving the goods from the carrier, the buyer must check that the packaging is intact and immediately report any defects to the carrier. If damage to the packaging indicates unauthorised entry into the parcel, the buyer is not obliged to accept it from the carrier. By signing the delivery note, the buyer confirms that the packaging of the parcel containing the goods was intact, and any subsequent complaint concerning damage to the packaging will not be taken into account.